Shipping policy
Thank you for shopping with HEL'S STUFF! Here's everything you need to know about shipping.
Processing Time All orders are processed within 3-5 business days. Custom and personalized orders may require additional time. Orders are not processed on weekends or holidays.
You'll receive a confirmation email with tracking information once your order has shipped.
Free Shipping I offer free standard shipping on all US orders of $79 or more!
Shipping Rates & Delivery All orders ship from Texas. Shipping rates are calculated at checkout based on your location and selected shipping method.
Estimated delivery times after shipping:
- Standard: 3-7 business days
- Express: 1-3 business days
International Shipping I do ship internationally on a case-by-case basis. Please contact me at hel@helsstuff.com before placing an international order so I can confirm availability and provide a shipping quote.
Please note that international orders may be subject to customs fees, duties, or taxes โ these are the responsibility of the customer.
Lost or Delayed Packages Once your order has shipped, I am not responsible for carrier delays. If your package appears lost, please contact me at hel@helsstuff.com and I'll do my best to help!